Website
Support and Maintenance
We ensure your website operates smoothly and securely 24/7. We handle administration, updates, protection from failures, and functionality development so you can focus on your business, not technical tasks.
Website
Administration and Maintenance
We have been creating, maintaining, and promoting websites since 2011. We provide comprehensive support services in Moscow and other cities across Russia. We support and develop internet projects of any complexity at any stage of development. We know how to enhance your online resource, attract your target audience, and make your online resource effective.
Website administration will eliminate periodically occurring issues. We ensure the site operates correctly and without interruptions, renew the domain, hosting, and SSL certificate on time, and monitor security and loading speed. You don't need to deal with technical details - we handle that for you.
Comprehensive
Website
Maintenance
- Site availability monitoring – 24/7 monitoring
- Functionality checks for forms, shopping carts, and other features
- Protection against malicious code and vulnerability scanning
- Web server and CMS administration and optimization
- Communication with hosting company during incidents
- Domain, hosting, and SSL payment and renewal monitoring
- Enhancement of existing site functionality
- Development and implementation of new sections and pages
- Integrations with CRM, 1C, analytics systems, and payment services
- Load speed optimization and Core Web Vitals
- Adaptation for new browser versions and devices
- Design and UI element updates
- Website content filling – texts, images, videos
- Publishing news, articles, case studies
- Updating product and service cards
- Adding and editing landing pages
- Basic SEO optimization of published materials
- Regular backups and archive storage
Website Support
and Administration Pricing
Standard
from $1,340/year
- 5 standard hours/month
- Technical Support
- Response Time - Within the Day
- Additional Hour Cost - $20
Advanced
from $2,780/year
- 10 standard hours/month
- Technical and Information Support
- Response Time - Up to 1 Hour
- Additional Hour Cost - $10
Premium
from $6,110/year
- 24 standard hours/month
- Technical and Information Support
- Server Maintenance
- Upgrade Services
- Response Time - Up to 1 Hour
- Additional hour cost - from $10
Frequently
Asked
Questions
Technical support includes monitoring the stable operation of the site, fixing errors, protection against failures and viruses, updating the CMS and modules, checking forms, shopping carts, requests, integrations, and interacting with hosting during technical incidents.
We maintain corporate websites, online stores, service sites, landing pages, portals, and custom development projects. We work with sites on popular CMS platforms, including WordPress, WooCommerce, 1C-Bitrix, MODX, OpenCart, as well as projects on frameworks and custom solutions.
The response speed depends on the chosen service format and task urgency. Critical issues that disrupt the site’s operation or request processing are usually prioritized.
Yes, we can connect to an existing site, conduct an audit, understand the project structure, identify the causes of errors, and carefully make necessary corrections without a complete site overhaul.
Yes, we can perform technical optimization: check loading speed, images, scripts, styles, caching, hosting, and database performance. After analysis, we propose specific actions to speed up the site.
Simply submit a request and briefly describe the task. We will review the site, clarify access and current issues, and then propose an appropriate work format.