Development of Chatbots
and AI Assistants
A chatbot is an automated employee that responds to clients 24/7, processes requests, provides consultations, and closes deals without a manager's involvement. We develop bots of any complexity for Telegram, websites, and other channels based on the Bot-Marketing Console platform.
Bot as the First Line
of Sales and Support
We don't just create bots—we automate client flow, request processing, and internal business communication. This reduces team workload, speeds up responses, and increases conversion rates.
Each bot is developed for specific business tasks: whether it's an automatic sales funnel for an online store, a virtual manager for consultations, or an internal assistant for department coordination. We integrate with CRM, messengers, classifieds, and any external systems via API—making the bot a part of your infrastructure, not just a separate tool.
What We Implement in the Bot
- Product and service catalog within the dialogue
- Product selection by parameters and consultations
- Request processing and automatic lead qualification
- Accepting online payments without redirecting to a website
- Automatic sales funnels
- Forwarding hot leads to the appropriate department
- 24/7 client inquiry responses
- Consultation scripts for products and services
- Service scheduling and appointment booking
- Processing incoming requests without manager involvement
- Mass and trigger-based personalized messaging
- Database segmentation and targeted campaigns
- Responding to open-ended client questions
- Consultations based on the company’s knowledge base
- Functioning as a virtual manager—understands context, remembers dialogue history
- Information search, selection, and calculations
- Handling non-standard requests without rigid scripts
- Messengers and Channels
Telegram – WhatsApp – Viber – Instagram – Facebook – LinkedIn - CRM Systems
Bitrix24 – RetailCRM – Chat2Desk
And any other CRM via open API - Classifieds and Platforms
LinkedIn – Indeed – Craigslist – eBay Motors - External Services
Notion – MySQL – MIS – Clients
And any external systems supporting HTTP requests
Tasks
Solved by the Bot
E-commerce
Automate communication, process orders, and provide product consultations directly in the chat.
Customer Service
Quickly resolve common issues and manage requests in real time without operator involvement.
Marketing and Sales
Engage with clients, process leads, and send personalized segmented mailings.
HR and Recruiting
Conduct initial interviews with candidates, provide automatic responses to FAQs, and pre-screen applicants.
Service Appointments
Manage bookings, schedule appointments, and automatically confirm meetings.
Technical Support
Diagnose common issues and provide reference information without specialist involvement.
Financial Sector
Customer support, account inquiries, and transaction assistance.
Frequently Asked Questions
A typical chatbot operates on predefined scripts, guiding the client through a rigid dialogue logic. An AI assistant understands free text, works with the company’s knowledge base, and answers unconventional questions like a live manager. We implement both formats depending on the task.
We develop bots for Telegram, WhatsApp, Viber, Instagram, Facebook, and LinkedIn. A single script can be launched in multiple channels at once—clients choose the most convenient one, and all inquiries are gathered into a unified system.
No. The bot can operate independently—collecting applications and forwarding them via email, Telegram, or into a spreadsheet. If you already have a CRM, we integrate with it. If not, we’ll help you choose and connect a suitable solution.
A simple bot with a basic script takes 3 to 7 business days. A complex AI assistant with integrations and a sales funnel takes 2 to 6 weeks. Exact timelines are determined after discussing the task and drafting the technical specifications.
Yes. The Bot-Marketing Console platform provides access to a visual editor—you can independently edit texts, scripts, and mailings. For more complex changes, our team is always available.
Bots and AI assistants tackle tasks across most niches—from e-commerce and healthcare to B2B and HR. Contact us, and we’ll analyze your needs and propose a tailored solution.